NAC has established specific AODA policies and procedures and has taken the necessary steps in training its employees on how to deliver customer service to people with disabilities.
NAC is committed to providing equal access and participation for all individuals with disabilities. As a Company, we respect, understand and follow the requirements under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.
We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment for all individuals and are committed to ensuring our organization's compliance by incorporating accessibility legislation into the company’s policies and procedures. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner; in a way that maintains their dignity and independence.
Providing an accessible and barrier-free environment is a shared effort, and as an organization, NAC is committed to working with the necessary parties to make accessibility a reality.